How we handle your information.
Effective date: 2024
We keep data collection minimal. This page explains what we collect, why we use it, and how we protect it.
1) What we collect
- Contact details you share by phone or email (name, business name, phone number, email, and the content you ask us to update).
- Basic site analytics (page views, device/browser data) via Plausible Analytics (hosted).
- Operational data for your hosted site (logs and uptime checks) to troubleshoot outages.
- Form submissions and content updates you provide for your site.
2) How we use your information
- To build, host, and update your website based on your instructions.
- To communicate with you about fixes, updates, billing, and support.
- To maintain security and uptime for your hosted site.
- To handle payments via secure third-party processors.
3) Payments
We do not collect or store card information on this site. Payments are handled via secure third-party payment links (such as Stripe, Paddle, or Square). Those providers process your card data under their own terms and privacy policies.
4) Sharing
- We share data with vendors that help us operate (hosting, DNS, SSL, Plausible analytics, payment processors such as Stripe, Paddle, or Square). They only use it to provide their services to us.
- We do not sell or rent your personal information.
- We may disclose information if required by law or to respond to valid legal requests.
5) Data security and retention
- We use reputable hosting providers, SSL encryption, and access controls to protect data.
- We keep customer records while you are a customer and for up to 12 months after cancellation, or longer if required for legal and accounting purposes.
6) Your choices
- You can ask us to update or delete contact information we hold, subject to legal retention needs.
- You can opt out of non-essential messages; service and billing communications may still be required.
7) International considerations
WebPolish primarily serves U.S. businesses and processes data in the United States. If you access from elsewhere, you consent to processing in the U.S.
8) Changes to this policy
If we change this policy, we will post an updated version here with a new effective date.
9) Contact and identity
Legal entity: WebPolish, LLC • 1327 E Muriel Dr, Phoenix, AZ 85022
Support: support@webpolish.ai • Phone: (623) 404-0200